Effective Date: January, 2026
These Terms of Service (“Terms”) govern your access to and use of Ulysses CRM, owned and operated by Ithaca Enterprises, LLC (“Ulysses,” “we,” “us,” or “our”).
By creating an account or using Ulysses CRM, you agree to these Terms. If you do not agree, you may not use the platform.
Ulysses CRM is a cloud-based customer relationship management platform designed for real estate professionals and related users. Ulysses provides software tools only. It does not provide brokerage, legal, financial, compliance, or MLS services.
You are solely responsible for:
Ulysses does not supervise transactions or monitor regulatory compliance.
You agree not to use Ulysses CRM to:
We reserve the right to suspend or terminate accounts that violate these Terms.
Ulysses CRM may offer optional AI-powered features. AI outputs:
You are solely responsible for reviewing and verifying AI-generated content. Use of AI features constitutes consent to transmit selected data to third-party AI providers.
If you connect an external email account via OAuth, you authorize Ulysses to access and store permitted email data solely for CRM functionality. You may disconnect integrations at any time.
The Ulysses CRM software, branding, and related materials are the property of Ithaca Enterprises, LLC.
Users retain ownership of all data entered into Ulysses CRM (“Customer Data”). Ulysses does not claim ownership of Customer Data.
Users are solely responsible for the accuracy, completeness, legality, and regulatory compliance of Customer Data.
Ulysses does not verify user-entered content and is not responsible for data loss, corruption, regulatory violations, or errors in Customer Data.
Ulysses CRM is provided on an “as is” and “as available” basis, without warranties of any kind.
To the maximum extent permitted by law, Ithaca Enterprises, LLC shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, data, goodwill, business interruption, or regulatory penalties.
Total aggregate liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim. If no fees were paid, liability shall not exceed $100.
You agree to indemnify and hold harmless Ithaca Enterprises, LLC from claims arising from your misuse of the platform, violation of law, or violation of these Terms.
You may terminate your account at any time. We may suspend or terminate accounts that violate these Terms.
Disputes shall be resolved by binding arbitration in New Jersey, administered under the rules of the American Arbitration Association.
Disputes must be brought individually. You waive the right to participate in class actions.
Ulysses is not liable for failures caused by events beyond reasonable control, including outages, cyberattacks, or third-party service failures.
These Terms are governed by the laws of the State of New Jersey. Subject to arbitration, permitted court proceedings must be brought in New Jersey courts.
We may update these Terms from time to time. Continued use constitutes acceptance of updates.
Ithaca Enterprises, LLC
info@ithacacom.com